About the subject

Institute of Leadership and Management courses will help you to develop the core knowledge and practical skills you need to manage, motivate and inspire others as a modern leader. General Management stream provides you with the toolkit to build strong leadership and management skills necessary within business organisations.


Section A

Understanding Innovation and Change

In this unit you will develop knowledge and understanding of innovation and change as required by a practicing or potential first line manager. You will understand how to plan, monitor and review the implementation and communication of innovation and change in an organisation. You will also gain understanding of the effects of innovation and change on people and teams in an organisation.
Section B

Understanding Leadership

Leadership and management are often talked about in ways that suggest the 2 skills are interchangeable. This workbook will enable you to explore what leadership is and learn how the skills of leadership can significantly improve your skills as a manager. After completing the exercises in this unit, you will be able to confidently tackle the work-based assignment.
Section C

Understanding Conflict Management in the Workplace

This unit introduces you to the challenges of understanding and managing conflict in the workplace. As a first-line manager, it is highly likely that, at some time, you will face, and be required to address, some form of workplace conflict.
Section D

Understanding Performance Management

This unit will introduce you to the challenges of understanding performance management: key skills are examined that will enable you to confidently tackle this element of your job as a supervisor and/or team leader. The activities will require you to consider theories, models and concepts that align with each topic but, importantly, you will be expected to make parallels with your own experience in the workplace, which will help in ensuring that you can lead your team effectively.
Section E

Understanding Costs and Budgets in an Organisation

This unit introduces you to the concept of budget management, enabling you to set and manage a budget, taking into account the costs associated with running the section or team for which you are responsible. As a first-line manager or aspiring first-line manager, it is highly likely that you will have specific responsibilities for managing the budget for, and costs incurred by, your team or functional area.
Section F

Understanding Negotiation and Networking in the Workplace

This unit of study will enable you to explore what negotiation and networking are, it will introduce concepts relating to negotiation and effective networking, and enable you to understand how to overcome related challenges. In your Workbook, you will be asked to think about your business or organisational networks and to consider whether there are ways in which you can develop and capitalise on your networks more effectively. Similarly, you will need to critically review your negotiation skills. Investing time in developing skills for both networking and negotiation will pay back very quickly.
Section G

Understanding How to Lead Effective Meetings

Effective leadership of meetings is a cornerstone of any successful business or organisation. Consequently, a thorough knowledge and understanding of how best to prepare, plan and manage meetings are essential. This unit of study – Understanding How to Lead Effective Meetings – will enable you to explore what is involved in leading meetings and to consider ways in which you, as a manager, can lead meetings more effectively.
Section H

Understanding Marketing for Managers

The purpose of this unit is to give a basic understanding of the marketing context for the manager who needs awareness, but not detailed knowledge, of the principles and techniques used.
Section I

Leading and Motivating a Team Effectively

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Lecturer Information

Tena Sheil

Tena Sheil is an ACCA qualified accountant with a first class honours business degree. She has been involved in the SME, Not for Profit and Financial sectors since 1993. She specialises in the key areas of Financial and Performance Management which enhance planning, control and decision-making in the competitive modern organisation.

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